Community guidelines

My Mutuals works when people can trust who they’re talking to. These guidelines apply to your profile, your photos and everything you send. If you break them, we may act on your account.

Be real

• Use your own account and your own photos.
• Don’t pretend to be someone else, or create fake profiles or spam.
• Keep your details truthful, including your age and location.

Adults only

You must be 18 or over to use My Mutuals. We remove accounts belonging to anyone under 18. If you think someone is underage, report them under Potentially underage.

Respect and consent

• Treat people the way you’d want to be treated.
• If someone says no or stops replying, leave them be.
• Don’t pressure anyone into anything, on the app or off it.

No harassment or hate

Don’t threaten, bully, stalk or humiliate anyone. Don’t attack people because of their ethnicity, religion, gender, disability, sexual orientation or where they’re from.

No scams or requests for money

Don’t ask members for money, airtime, gift cards, crypto or investments, whatever the reason. Don’t offer paid services here.

No promoting other sites or apps

My Mutuals isn’t a place to advertise. Don’t use your profile or chats to promote other websites, apps, products or social media accounts.

Appropriate photos and content

Keep photos and text suitable for a general adult audience. Don’t post nudity, sexual content, violence or anything illegal. Your photos should show you.

Don’t share private information

Don’t share someone else’s private information or private messages, including their address, phone number, workplace or photos, without their permission.

Zero tolerance for child sexual exploitation

We don’t tolerate any content or behaviour that sexualises, exploits or endangers a child. We permanently ban accounts that do this. Read our child safety standards.

How to report

Report from a profile or a conversation, and add a comment if you’d like. Choose the category that fits best:

• Harassment / Bad behaviour
• Inappropriate content
• Fake profile / Spam
• Inappropriate profile/photo
• Promoting other website/app
• Soliciting for money
• Potentially underage
• Child exploitation / Endangerment

The person isn’t told who reported them or why. You’ll get a confirmation, but not the outcome. Reports don’t include your conversation, so tell us what happened in the comment. Reporting doesn’t block automatically, so the app then offers you that option.

What enforcement looks like

Our team reviews reports. Depending on what happened, the outcome can be:

• The report is dismissed.
• A warning.
• A suspension with an end date.
• A permanent ban, which can’t be reversed.

Accounts can also be suspended automatically after many reports. Reports about possible underage users or child endangerment go to the front of the queue.

There’s no appeal inside the app. If you think we’ve made a mistake, write to support@mymutuals.date.