Terms of service

These terms are an agreement between you and Nexsoft Innovation Limited (“we”, “us”). They apply when you use the My Mutuals app and this website. By creating an account, you agree to them.

Who may use the app

• You must be 18 or over.
• Your account must be your own, for one person, and you may only have the account you’re entitled to.
• You must not use the app if we’ve banned you, or if the law prevents you.

Your account

• Give accurate details, and keep them up to date.
• Keep your password safe. You’re responsible for what happens through your account.
• Tell us at support@mymutuals.date if you think someone else has got into your account.
• You can deactivate or delete your account at any time. See how deleting works.

Your conduct

You must follow our community guidelines. You must not use the app to break the law, harm anyone, scrape data, or interfere with how the app works.

Your content

Your profile, photos and messages stay yours. You give us a licence to store, display and process them so we can run the app. This licence ends when your content is erased, except as our privacy policy describes.

You promise that you have the right to share what you post, and that it follows these terms.

Moderation and termination

• We review reports, and we can remove content, warn you, suspend your account or ban it.
• Accounts can also be suspended automatically after many reports.
• A permanent ban can’t be reversed.
• There’s no appeal inside the app. Contact support@mymutuals.date.
• You can stop using the app at any time.

Subscriptions and store billing

• You buy Plus and Premium only in the app, through Apple or Google. The store’s own terms apply to your purchase.
• Billing, cancelling and refunds are handled by the store.
• When a subscription ends, paid features stop at the end of the period you paid for, and your existing conversations continue.
• Deactivating or deleting your account doesn’t cancel a store subscription. You have to cancel it in the store.
• Unused monthly Boosts don’t carry over.

Meeting other members

We don’t run criminal background checks on members. The Verified badge only means our team compared a selfie with that person’s photos. You’re responsible for your own decisions about who you talk to and meet. Please read the safety tips.

Disclaimers

We provide the app “as is” and “as available”. We don’t promise that it will always be available or free of errors, or that you’ll find a match or a Mutual. To the extent the law allows, we exclude any warranties that aren’t set out in these terms.

Liability

We aren’t responsible for what other members say or do, on or off the app, or for any loss you couldn’t reasonably have expected when you agreed to these terms. As far as the law allows, our total liability to you is limited to the amount you paid us for subscriptions in the 12 months before the claim. Nothing in these terms limits a responsibility that the law doesn’t allow us to limit.

Governing law

These terms are governed by the laws of the Federal Republic of Nigeria. Any dispute will be heard by the courts of Lagos State, Nigeria.

Changes to these terms

We may change these terms. If a change is significant, we’ll tell you before it applies. The date at the top shows when they last changed.

Contact

Email Nexsoft Innovation Limited at support@mymutuals.date.