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Safety tips

Most people you meet here want what you want. These habits help you stay in control when someone doesn’t. No app can promise that everyone is who they say they are, so trust your judgement.

Protect your information

  • Keep your full name, home address, workplace and daily routine to yourself until you know someone well.
  • Don’t share your bank details, card details, BVN, NIN, passwords or one-time codes. Nobody on My Mutuals ever needs them.
  • Be careful with any photo you wouldn’t want shared more widely.

Keep your money to yourself

  • Don’t send money, airtime, gift cards or crypto to someone you’ve met here, however good the reason sounds.
  • Be wary of urgent stories: a sudden emergency, a stuck payment, a sick relative, or an investment that can’t wait.
  • If someone asks, report them under Soliciting for money. Then block them if you’d like to.

Take your time

  • There’s no rush. Get to know someone in Chats before you move anywhere else.
  • Treat the Verified badge as one good sign, not as proof. It means our team compared a selfie with that person’s photos. It doesn’t tell you who they are or what they intend.
  • Be careful if someone’s stories keep changing, or if they avoid simple questions.

Moving off the app

  • Stay in the app until you’re ready. Once you move to another app, our block and report tools can’t help with what’s said there.
  • Be wary of anyone who pushes you to move quickly.
  • Think about what a phone number reveals. It may link to your other accounts.

Meeting in person

  • Meet in a public place. Choose somewhere busy, in daylight if you can. Don’t meet at a home for the first time.
  • Tell someone you trust. Share who you’re meeting, where and when, and check in with them afterwards.
  • Get home independently. Arrange your own transport, and don’t let a first date know where you live.
  • Keep your things with you. Keep your phone charged and watch your drink.
  • Leave whenever you want. You don’t owe anyone an explanation.

Consent means a clear, freely given yes, every time. Anyone can change their mind at any point. Being Mutuals, chatting or agreeing to meet doesn’t mean agreeing to anything else.

How to block and report

  • Block: hides you both from each other, and the other person isn’t told. You manage blocks in Settings.
  • Report: from a profile or a conversation, with an optional comment. They aren’t told who reported them or why. You’ll get a confirmation, but not the outcome.
  • Reporting doesn’t block someone automatically, so the app offers you that option afterwards.

Reports don’t include your conversation, so tell us what happened in the comment. Read the community guidelines to see what we act on.

In an emergency

If you’re in immediate danger, leave if you can and contact the emergency services or someone you trust. The app can’t send help to you.

For anything about your account, write to support@mymutuals.date.